FAQs

Frequently Asked Questions (FAQs)

1. What is Partify?
Partify is a one-stop online platform specializing in rare and hard-to-find spare parts. We help individuals and businesses locate and purchase parts that are often unavailable in the general market.

2. Where is Partify based?
Our main office is located in Singapore:
Partify Pte. Ltd.
123 Orchard Road, #05-10, Singapore 238888

3. Do you ship internationally?
Yes, we provide international shipping to most countries. Shipping fees and delivery times may vary depending on your location.

4. How can I check if a part is available?
You can search directly on our website or contact our support team through email at info@partify.sg for specific inquiries.

5. Can I request a part that’s not listed on the website?
Absolutely! We specialize in sourcing rare parts. Just send us the part name, model number, or photo — our team will help you find it.

6. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and bank transfers. All transactions are processed securely.

7. How long does delivery take?
Delivery time depends on stock availability and destination. Local orders in Singapore usually arrive within 3–5 business days, while international orders may take 7–14 business days.

8. What if the part I received is incorrect or damaged?
Please contact our support team within 7 days of receiving your order. We’ll arrange a replacement or refund according to our return policy.

9. Do you offer bulk or wholesale pricing?
Yes. For large orders or business partnerships, please contact us directly at sales@partify.sg for special pricing and terms.

10. How can I reach customer support?
You can reach us anytime at info@partify.sg, or call us during business hours at +65 6123 4567.